Support / FAQ

We’re here to help

See below for answers to frequently asked questions. If you have additional questions, please feel free to contact us by phone, email, or social media.

What sort of payments do you accept?

We accept Visa, Mastercard, Discover card, American Express, checks, cash & electronic wire transfers. We do not accept CODs or Coupons.

Could I use my own shipping company?

Yes, as a matter of fact we would prefer that you use a vendor that you feel comfortable with. Again we would like to extend that service if you so desire.

Are you open on Saturdays?

No, our office is not open during weekends, but you can always reach us via email on our website, or make a prior appointment with one of our sales personnel to accommodate your busy schedule.

Could I have my cart painted in a different color?

Yes, for an additional charge, depending on the color, a customer can choose the color he or she desires.

Do you repair carts from other manufactures?

Yes, we would have to have it physically present so we can give you a realistic estimate on the type of work needed.

Do you make custom carts?

Yes, you as a customer can design your own cart, and we will build it for an additional cost. Cost will vary on material and man hours applied to your custom Cart.

What amount of deposit should I expect when ordering a custom cart?

50% of the total cost agreed upon between you and Studio Carts.

When could I expect a custom cart delivered?

This will depend on how elaborate your cart is and how busy we are with our normal line of carts.

Could I obtain replacement parts for my cart?

Yes, we stock all replacement parts and third party items that we sell.

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